Withdrawing Funds Back to Your Wallet
Withdrawals go back to the same wallet you deposited from — bKash, Nagad or Rocket. Head to the cashier, select Withdraw, enter the amount you want to move, and confirm the destination wallet number. If your account is fully verified, the request moves to processing without extra steps. We ask you to double-check the wallet number before confirming; a wrong number cannot
be reversed once the transfer is sent. Withdrawal requests are reviewed in the order they arrive. If your request is pending longer than expected, contact support with your withdrawal reference number and we will check the status directly.
- Go to Withdraw in the cashier — Select Withdraw from the cashier menu and choose your payout wallet — bKash, Nagad or Rocket.
- Enter the amount and wallet number — Type the amount you want to withdraw and confirm the destination wallet number is correct before proceeding.
- Complete any pending verification — If your account verification is not yet complete, you will be prompted to finish it before the withdrawal is released.
- Track your request — A reference number is shown on screen. Use it when contacting support if you need a status update.